Delete your Boetbook account

Ask us to delete your account

1. Email [email protected] from the email address you sign in with, with the subject "Delete my Boetbook account". We only act on requests from that address.
2. We reply to confirm and tell you the date it will be done. Export any invoice PDFs you need first; deletion is permanent.
3. Your account and data are permanently removed from our systems within 30 days, and from our providers' backups within 60 days.

Or close it yourself in the app

Signed in, open More → Close account on a phone (or Close account at the bottom of the sidebar on a computer) and confirm. Your subscription is cancelled at once (no further charges) and your login stops working straight away. Your data is permanently deleted 30 days later; the app shows you the exact date. Until then, email us if it was a mistake and we can restore it. If you pay through the App Store, cancel that subscription in your iPhone settings too; Apple doesn't let us cancel it for you.

What is deleted

• Your login, profile and sign-in identities (email, password, Google sign-in).
• Every business you are the only owner of, with all its clients, jobs, quotes, invoices, payments, services, stock, suppliers, team members and photos.
• Your membership of businesses you share with another owner. Those businesses and their data stay with the other owner.

What is kept, and for how long

Records of what you paid us (plan, amount, dates; no names, emails or business details) are kept for 7 years because tax law requires it, and nothing else. Cancelling a paid plan on its own deletes nothing; your business moves to the Free plan. See our Privacy Policy for the full details.